FAQ
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ShippingReturnsOrdersPaymentsWarrantyProductSustainabilityReviewsGift cardAnkle socksCalf sleevesWear & careCompression socksCycling socksEdema socksEveryday mid-calf socksEveryday socksHiking socksKnee-high socksMedical socksPantyhosesPOTS socksPregnancy socksRecovery socksRestless legs socksRunning socksSkiing socksSports socksSwollen feet socksThigh-high stockingsThrombosis socksTights & LeggingsTravel & flying socksVaricose veins socks
Shipping
How long will it take to get my package?
Our system is fast! If you order before 23:45 p.m. on working days your order will be sent the same day. Once we ship your order, you will receive an email with shipping confirmation and a Track &a...
What happens when I'm not home during delivery?
This depends on your location and carrier. We advise you to check the tracking link for the most accurate information.
How much will shipping cost?
We offer free (standard) shipping on orders over €60 in The Netherlands and Belgium. For orders below €60 we incur a shipping charge of €3.95. We offer free (standard) shipping on orders over €40 i...
Returns
Can I exchange instead of return?
Currently, it is unfortunately not possible to exchange an item. If you would like a different size, color, or product, no problem. Send back your current order and simply place a new order through...
How can I exchange my STOX Energy Socks?
We currently do not offer exchanges. You'll need to place a new order if you want a different size or color. Please check our return policy on how to return your order.
How do I return my order?
All returns must be registered via our returns portal. Log in with your order number and the email address used to place the order. After registering your return, choose your preferred shipping par...
Orders
Do I need an account to place an order?
No, you are welcome to place your order as a ‘guest’. The advantage of creating an account is that if you want to shop with us again, all your shipping details will be saved. As an account holder y...
I have placed an order, can I still change it?
It is not possible to change your order after it has been placed. This applies to address changes, modifying ordered products, or cancelling your order. If you change your mind, you can of course r...
There is something wrong with my order, what should I do?
Have you received the wrong or a defective product? This is of course not intended, our apologies. If this is the case, please send a photo and your order number to support@stoxenergy.com, so we ca...
Payments
How can I pay with my gift card?
You can redeem your gift card by following the steps below: Go to www.stoxenergy.com; Select your products and enter the shipping details; Choose the payment method 'Gift Cards' during chec...
Which payment methods do you accept?
We offer different payment methods such as: iDeal PayPal Creditcard (Visa, Mastercard, American Express) Klarna Gift cards (STOX Energy Socks, VVV Cadeaukaart) Bancontact KBC/CBC Belfius
Are all prices including VAT?
Yes, all prices listed on our website are inclusive of VAT.
Warranty
How can I file a complaint?
If you have a complaint about our products or services, you can contact us by sending an email to support@stoxenergy.com or by calling +31 (0)202 600 129. You will receive a response from us within...
Is there warranty on your products?
Yes, all our products have a legal warranty that guarantees a full refund if your STOX Energy Socks arrive damaged, or do not reasonably meet expectations. Legal warranty means that a product must ...
How do I put on my STOX Energy Socks?
To get the full performance advantage, it's important to wear your Stox Energy Socks correctly. Take a look at our instruction video here: How to put on STOX Energy Socks? 1. Turn the leg insid...
Product
What is Dryarn®?
Dryarn® is an innovative, ultra-light fiber specifically developed for high-performance socks. The material quickly wicks moisture, dries fast, and is naturally breathable and antibacterial. This k...
Which compression socks are suitable for horse riding?
For horse riding, we recommend our knee-high hiking socks. They provide a stable and comfortable fit inside riding boots.
Are Merino wool socks warm?
Merino wool is known for its smart temperature regulation. It keeps your feet warm in cold conditions, while remaining comfortable in milder weather. It is also breathable, odor-resistant, and soft...
Sustainability
What is B Corp?
B Corp is an international certification for companies that meet high standards in the areas of people, the environment and transparency. STOX is a certified B Corporation, showing that sustainabil...
Are your Merino wool socks mulesing-free?
Yes, our merino socks are mulesing-free. This means the welfare of the sheep is respected and more animal-friendly methods are used. This way, you choose not only comfort and quality, but also a mo...
Reviews
Gift card
Can I combine multiple gift cards?
No, you can only use one gift card per order. Unfortunately, it is not
possible to combine multiple gift cards during checkout.
You may be able to contact the company where you purchased the gi...
How will I receive the STOX eGift Card?
After completing your order, you will receive the STOX eGift Card directly by email at the address you provided.
Can I return or exchange my STOX eGift Card for cash?
No, the STOX eGift Card cannot be exchanged for cash or refunded after purchase.
Ankle socks
Can compression socks be short?
Yes, compression socks can indeed come in shorter styles, like ankle-height options. These shorter varieties still provide the benefits of graduated compression, aiding in circulation and comfort w...
How long should you wear compression ankle support?
The duration for wearing compression ankle support can vary based on individual needs and circumstances. Generally, it's recommended to wear them during activities, especially if you're on ...
Should I wear an ankle compression all day?
Wearing ankle compression can be beneficial, but it's important to consider your activities. These socks support increased blood circulation, reduce swelling, and can help with recovery. For th...
Calf sleeves
Are calf compression sleeves good for DVT?
Calf compression sleeves can be beneficial for individuals at risk of deep vein thrombosis (DVT). They promote blood circulation in the legs, helping reduce swelling and the risk of clot formation....
Are compression leg sleeves as good as compression socks?
Compression leg sleeves and socks both offer benefits for enhancing circulation and recovery, but they serve slightly different purposes. Leg sleeves primarily target the calf and support muscle fu...
Do compression calf sleeves work the same as compression socks?
Compression calf sleeves and compression socks both provide beneficial compression, but they target different areas. Calf sleeves focus specifically on enhancing blood flow to the calf muscles, whi...
Wear & care
Can compression stockings be washed in the machine?
To maintain the quality and effectiveness of compression stockings, it is generally recommended to hand wash them. However, if you opt for machine washing, use a gentle cycle and place them in a me...
Can I dry STOX Energy Socks in the dryer?
To maintain the performance and longevity of your STOX Energy Socks, it is recommended to avoid using the dryer. Instead, air dry your socks to preserve their unique fabric and compression technolo...
Can I wash compression stockings with detergent?
Yes, you can wash compression stockings with detergent. To maintain their functionality and extend their lifespan, it’s best to use a gentle detergent. Typically, hand washing in cold water is reco...
Compression socks
Are compression socks effective?
Compression socks are designed to enhance performance and recovery by stimulating blood circulation in your legs. They work by applying graduated pressure, which can reduce fatigue and decrease the...
Are compression socks healthy?
Yes, compression socks can be very beneficial for your health. They use graduated compression technology to stimulate blood circulation, which is essential for reducing fatigue and preventing cramp...
Are compression socks seamless?
Yes, many compression socks feature seamless construction. This design enhances comfort by reducing friction and the risk of irritation. The seamless feature allows for a better fit, ensuring that ...
Cycling socks
Edema socks
Are compression stockings effective against lymphedema?
Yes, compression stockings, particularly those designed for therapeutic use, can be effective in managing lymphedema. Their graduated compression technology enhances blood flow and lymphatic draina...
Can you wear socks with lymphedema?
Yes, wearing socks can be beneficial for those with lymphedema. Specifically designed edema socks provide graduated compression, helping to improve circulation and reduce swelling. This design allo...
Do compression socks reduce fluid?
Yes, compression socks, particularly designed for managing edema, can effectively reduce fluid retention in the legs. They apply graduated pressure, which helps improve blood circulation and minimi...
Everyday socks
Are compression socks okay to wear every day?
Yes, compression socks can be worn daily, and many people find them beneficial for improving circulation, reducing swelling, and enhancing overall comfort. They are especially useful for those who ...
Should I wear compression socks if I walk all day?
Yes, wearing compression socks while walking all day can significantly benefit you. These socks are designed to enhance blood circulation, reduce fatigue, and prevent swelling. By providing graduat...
What are the consequences of too tight socks?
Wearing socks that are too tight can lead to a variety of uncomfortable consequences. It may restrict blood circulation, resulting in numbness or tingling sensations in your feet. This issue can al...
Hiking socks
Do compression socks help with pain when walking?
Yes, compression socks can significantly help to alleviate pain while walking. They work by stimulating blood circulation, which is essential for reducing fatigue and preventing cramps during hikin...
Should one wear compression stockings when walking a lot?
Yes, wearing compression stockings during long walks or hikes can enhance your experience. These stockings promote better blood circulation, helping to reduce fatigue and prevent cramping. They sup...
Why compression stockings when walking?
Compression technology enhances blood circulation, which is essential for maintaining energy and reducing muscle fatigue as you move. This leads to improved endurance, allowing you to conquer longe...
Knee-high socks
What are knee-high compression stockings?
Knee-high compression stockings are specialized garments designed to enhance blood circulation in the legs. They apply gradual pressure that is greatest at the ankle and decreases as it moves up th...
What is the difference between mid-calf and knee high?
Mid-calf socks typically extend to the mid-point of the calf, providing support and warmth without fully covering the leg. They are versatile for casual wear and can aid in activities like running ...
When are compression knee socks sufficient?
Compression knee socks are beneficial in various situations, particularly for individuals who spend long hours on their feet, those recovering from injuries, or anyone who experiences swelling and ...
Medical socks
Do medical compression stockings work?
Yes, medical compression stockings are designed to promote better blood circulation in the legs, which can help reduce fatigue and prevent injuries. They use graduated compression technology to app...
How long should you wear medical compression socks?
Wearing medical compression socks typically depends on individual needs and recommendations from a healthcare provider. Generally, they can be worn throughout the day, especially during activities ...
Which stockings for circulation disorders?
When dealing with circulation disorders, consider medical socks that utilize graduated compression technology. These socks are designed to stimulate blood flow, reduce fatigue, and prevent cramps. ...
Pantyhoses
POTS socks
Do compression socks actually help with POTS?
Yes, compression socks can be beneficial for individuals with Postural Orthostatic Tachycardia Syndrome (POTS). They work by promoting better blood circulation, which is crucial for managing the sy...
How long should I wear compression socks with POTS?
Wearing compression socks with POTS can significantly improve your symptoms. It's generally recommended to wear them during the day, especially when you're active, to maintain optimal blood...
What is the best compression wear for POTS?
For those managing Postural Orthostatic Tachycardia Syndrome (POTS), specialized compression wear can significantly enhance comfort and circulation. Specifically, compression socks designed for POT...
Pregnancy socks
Are compression socks safe during pregnancy?
Compression socks can be beneficial during pregnancy as they help improve circulation and reduce swelling in the legs. They provide graduated compression, which means they are tighter at the ankle ...
Can a pregnant woman wear compression stockings?
Yes, a pregnant woman can wear compression stockings. These specialized socks can be beneficial, as they help improve blood circulation and reduce swelling, which can be common during pregnancy. Ho...
Do compression socks help with leg cramps during pregnancy?
Compression socks can be beneficial during pregnancy for reducing leg cramps and improving overall comfort. They promote better blood circulation in the legs, which can alleviate discomfort and red...
Recovery socks
Are compression socks useful for recovery?
Yes, compression socks are beneficial for recovery by enhancing blood circulation, which can reduce muscle soreness and speed up recovery after physical activities. They promote improved oxygen del...
Do compression socks speed up healing?
Yes, recovery socks, specifically those with graduated compression, can enhance your healing process. They improve blood circulation, helping to reduce swelling and promote faster muscle recovery a...
Do compression stockings help with calf injuries?
Compression socks can significantly aid in calf injury recovery. Their graduated compression technology enhances blood circulation, which promotes faster healing by delivering more oxygen to the af...
Running socks
Do you need to wear compression socks during a marathon?
Wearing compression socks during a marathon can provide benefits, but it's not a strict requirement. These socks enhance blood circulation, which helps prevent cramps and promotes muscle recove...
How useful are running socks?
Running socks are designed to enhance performance and comfort. They often feature advanced technologies like compression and specially engineered materials that boost blood circulation, reduce fati...
Why high socks when running?
High socks are designed to enhance your performance and comfort. They incorporate graduated compression technology that stimulates blood flow, helping to reduce muscle fatigue and cramping during r...
Skiing socks
Sports socks
Can I wear compression socks while playing football?
Absolutely! Compression socks offer numerous benefits for athletes, including improved blood circulation and reduced muscle fatigue. They can help prevent cramps and facilitate faster recovery, mak...
Can we play sports with compression stockings?
Absolutely! Wearing compression socks during sports can enhance performance and boost recovery. Designed with advanced technology, they promote better blood circulation, reduce muscle fatigue, and ...
Is it good to wear compression socks while working out?
Wearing compression socks during your workout can enhance your performance and recovery. These socks utilize graduated compression technology to stimulate blood circulation, which helps reduce musc...
Swollen feet socks
Do compression socks prevent feet from swelling?
Yes, compression socks are designed to enhance circulation and can effectively prevent feet from swelling. By applying graduated pressure, these socks support the veins, reduce fluid retention, and...
Should I wear compression stockings when my feet are swollen?
Yes, wearing compression stockings can help alleviate swelling in your feet. They work by applying graduated pressure, which promotes better blood circulation and reduces fluid retention. This can ...
When should I wear compression socks for swollen feet?
Consider wearing compression socks whenever you experience swelling in your feet, especially after prolonged periods of standing or sitting. They are beneficial during travel, particularly long fli...
Thigh-high stockings
Are thigh-high compression stockings effective?
Yes, thigh-high compression stockings are effective for promoting blood circulation and reducing fatigue. They utilize graduated compression technology, which aids in stimulating blood flow, preven...
Do compression stockings help with thigh pain?
Yes, compression stockings, especially thigh-high styles, can effectively alleviate thigh pain. They utilize graduated compression technology to enhance blood circulation, which benefits muscle per...
How to keep compression stockings up on the thigh?
To keep thigh-high stockings in place, consider several effective solutions. Firstly, ensure you are choosing the right size for optimal fit; a snug fit will provide the best support. Look for stoc...
Thrombosis socks
Are compression socks recommended for DVT?
Yes, compression socks are indeed recommended for managing Deep Vein Thrombosis (DVT). They enhance blood circulation and help prevent blood clots. By applying graduated compression, these socks pr...
Are compression stockings and thrombosis stockings the same?
Compression stockings and thrombosis stockings serve similar purposes but are not exactly the same. Compression stockings are designed to improve blood flow and reduce discomfort, often used by ath...
Are compression stockings good for 12-hour shifts?
Absolutely. Compression stockings are designed to enhance blood flow and reduce fatigue, making them ideal for long hours on your feet. Particularly for occupations that require extended periods of...
Tights & Leggings
Are compression leggings good for lymphedema?
Yes, compression leggings are beneficial for managing lymphedema. They apply gentle pressure to the legs, promoting better blood circulation and helping to reduce swelling. This targeted compressio...
Are compression leggings suitable during pregnancy?
Compression leggings can be beneficial during pregnancy, as they help to improve blood circulation and reduce swelling in the legs, which is common among expectant mothers. Their snug fit offers su...
Are there compression leggings?
Yes, there are compression leggings designed to enhance your performance and support your body during activities. These leggings utilize advanced compression technology to stimulate blood flow, whi...
Travel & flying socks
Are compression stockings suitable for flights?
Yes, compression stockings are highly beneficial for long flights. They promote better blood circulation in the legs, reducing the risk of swelling and deep vein thrombosis. While sitting for exten...
Can I wear STOX while flying?
Absolutely, you can wear STOX while flying! Our energy socks are designed to enhance blood circulation and provide comfort during travel. With features such as graduated compression and innovative ...
Do compression stockings prevent deep vein thrombosis on airplanes?
Yes, wearing compression stockings can help prevent deep vein thrombosis (DVT) during air travel. These specialized stockings enhance blood circulation in the legs, which is particularly beneficial...
Varicose veins socks
Are compression leggings good for the veins?
Yes, compression leggings are beneficial for your veins, especially for those dealing with varicose veins. They utilize graduated compression technology to enhance blood circulation, thereby reduci...
Are compression socks better than sleeves for varicose veins?
Compression socks are often considered more effective than sleeves for managing varicose veins. They provide graduated compression throughout the entire length of the leg, which improves blood circ...
Do compression stockings really help varicose veins?
Yes, compression stockings can be highly effective for managing varicose veins. They apply graduated pressure to the legs, which helps boost blood circulation, reduce swelling, and alleviate discom...