FAQ
Returns
How can I exchange my STOX Energy Socks?
We currently do not offer exchanges. You'll need to place a new order if you want a different size or color. Please check our return policy on how to return your order.
How long will it take to get my money back?
The purchase amount will be refunded within 14 working days after we receive your return shipment. You'll automatically receive an email confirming the refund.If you've completed your payme...
Why do I have to pay for returns?
We understand that sometimes a product you’ve ordered online just isn’t right. That’s why we give our customers the option to try their STOX for up to 30 days. However, once a sock has been worn we...
What's your returns policy?
We want you to be completely happy with your purchase, so you can try your socks and return your order within 30 days using our return form. Please include the original packaging and packing list. ...