FAQ
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Gift card
Can I combine multiple gift cards?
No, you can only use one gift card per order. Unfortunately, it is not
possible to combine multiple gift cards during checkout.
You may be able to contact the company where you purchased the gi...
How will I receive the STOX eGift Card?
After completing your order, you will receive the STOX eGift Card directly by email at the address you provided.
Can I return or exchange my STOX eGift Card for cash?
No, the STOX eGift Card cannot be exchanged for cash or refunded after purchase.
Can I add a personal message to my STOX eGift Card?
Yes, you can add a personal message during checkout. It will be sent along with the STOX eGift Card to the recipient.
How does a refund to a STOX eGift Card work?
If you used a STOX eGift Card to pay for the purchase, the balance of your STOX eGift Card will be reloaded or a new STOX eGift Card with refund amount will be created after the return process has ...
Can I use my STOX eGift Card in selected retailers?
No, the STOX eGift Card is a digital gift card and can only be redeemed in our online store.
How long is my STOX eGift Card valid?
The STOX eGift Card is valid for two years from the date of purchase.