FAQ
Product
What is Dryarn®?
Dryarn® is an innovative, ultra-light fiber specifically developed for high-performance socks. The material quickly wicks moisture, dries fast, and is naturally breathable and antibacterial. This k...
Which compression socks are suitable for horse riding?
For horse riding, we recommend our knee-high hiking socks. They provide a stable and comfortable fit inside riding boots.
Are Merino wool socks warm?
Merino wool is known for its smart temperature regulation. It keeps your feet warm in cold conditions, while remaining comfortable in milder weather. It is also breathable, odor-resistant, and soft...
Orders
Do I need an account to place an order?
No, you are welcome to place your order as a ‘guest’. The advantage of creating an account is that if you want to shop with us again, all your shipping details will be saved. As an account holder y...
I have placed an order, can I still change it?
It is not possible to change your order after it has been placed. This applies to address changes, modifying ordered products, or cancelling your order. If you change your mind, you can of course r...
There is something wrong with my order, what should I do?
Have you received the wrong or a defective product? This is of course not intended, our apologies. If this is the case, please send a photo and your order number to support@stoxenergy.com, so we ca...
Payments
How can I pay with my gift card?
You can redeem your gift card by following the steps below:Go to www.stoxenergy.com;Select your products and enter the shipping details;Choose the payment method 'Gift Cards' during checkou...
Which payment methods do you accept?
We offer different payment methods such as:iDealPayPalCreditcard (Visa, Mastercard, American Express)KlarnaGiroPayGift cards (STOX Energy Socks, VVV Cadeaukaart)BancontactKBC/CBCBelfius
Are all prices including VAT?
Yes, all prices listed on our website are inclusive of VAT.
Shipping
How long will it take to get my package?
Our system is fast! If you order before 23:45 p.m. on working days your order will be sent the same day. Once we ship your order, you will receive an email with shipping confirmation and a Track &a...
What happens when I'm not home during delivery?
This depends on your location and carrier. We advise you to check the tracking link for the most accurate information.
How much will shipping cost?
We offer free (standard) shipping on orders over €60 in The Netherlands and Belgium. For orders below €60 we incur a shipping charge of €3.95.We offer free (standard) shipping on orders over €40 in...
Returns
How can I exchange my STOX Energy Socks?
We currently do not offer exchanges. You'll need to place a new order if you want a different size or color. Please check our return policy on how to return your order.
How long will it take to get my money back?
The purchase amount will be refunded within 14 working days after we receive your return shipment. You'll automatically receive an email confirming the refund.If you've completed your payme...
Why do I have to pay for returns?
We understand that sometimes a product you’ve ordered online just isn’t right. That’s why we give our customers the option to try their STOX for up to 30 days. However, once a sock has been worn we...
Warranty
How can I file a complaint?
If you have a complaint about our products or services, you can contact us by sending an email to support@stoxenergy.com or by calling +31 (0)202 600 129.You will receive a response from us within ...
Is there warranty on your products?
Yes, all our products have a legal warranty that guarantees a full refund if your STOX Energy Socks arrive damaged, or do not reasonably meet expectations.Legal warranty means that a product must b...
How do I put on my STOX Energy Socks?
To get the full performance advantage, it's important to wear your Stox Energy Socks correctly. Take a look at our instruction video here: How to put on STOX Energy Socks?1. Turn the leg inside...
Gift card
Can I combine multiple gift cards?
No, you can only use one gift card per order. Unfortunately, it is not possible to combine multiple gift cards during checkout. You may be able to contact the company where you purchased the gift...
How will I receive the STOX eGift Card?
After completing your order, you will receive the STOX eGift Card directly by email at the address you provided.
Can I return or exchange my STOX eGift Card for cash?
No, the STOX eGift Card cannot be exchanged for cash or refunded after purchase.
Ankle socks
Can compression socks be short?
Yes, compression socks can indeed come in shorter styles, like ankle-height options. These shorter varieties still provide the benefits of graduated compression, aiding in circulation and comfort w...
Can you get ankle-high compression socks?
Yes, you can find ankle-high compression socks that deliver numerous benefits for performance and comfort. These specialized socks are designed to enhance circulation, reduce fatigue, and help alle...
How long should you wear compression ankle support?
The duration for wearing compression ankle support can vary based on individual needs and circumstances. Generally, it's recommended to wear them during activities, especially if you're on ...
Calf sleeves
Are calf compression sleeves good for DVT?
Calf compression sleeves can be beneficial for individuals at risk of deep vein thrombosis (DVT). They promote blood circulation in the legs, helping reduce swelling and the risk of clot formation....
Are compression leg sleeves as good as compression socks?
Compression leg sleeves and socks both offer benefits for enhancing circulation and recovery, but they serve slightly different purposes. Leg sleeves primarily target the calf and support muscle fu...
Are you supposed to sleep with a compression sleeve on?
Wearing calf sleeves while sleeping is generally not recommended unless advised by a healthcare professional. Compression sleeves are designed to support circulation and reduce swelling during acti...
Wear & care
How do I measure my calf?
Measure the circumference of the widest part of your calf using a measuring tape. Preferably do this in the morning, when your legs are not yet swollen. Make sure the tape is straight and snug, but...
Can compression stockings be washed in the machine?
To maintain the quality and effectiveness of compression stockings, it is generally recommended to hand wash them. However, if you opt for machine washing, use a gentle cycle and place them in a me...
Can I dry STOX Energy Socks in the dryer?
To maintain the performance and longevity of your STOX Energy Socks, it is recommended to avoid using the dryer. Instead, air dry your socks to preserve their unique fabric and compression technolo...
Compression socks
Are compression socks effective?
Compression socks are designed to enhance performance and recovery by stimulating blood circulation in your legs. They work by applying graduated pressure, which can reduce fatigue and decrease the...
Are compression socks healthy?
Yes, compression socks can be very beneficial for your health. They use graduated compression technology to stimulate blood circulation, which is essential for reducing fatigue and preventing cramp...
Are compression socks helpful?
Yes, compression socks are beneficial in multiple ways. They support blood flow in your legs, reducing fatigue and the risk of injury during activities. This is especially crucial for athletes, as ...
Cycling socks
Edema socks
Are compression stockings effective against lymphedema?
Yes, compression stockings, particularly those designed for therapeutic use, can be effective in managing lymphedema. Their graduated compression technology enhances blood flow and lymphatic draina...
Are compression stockings helpful for the ankles?
Absolutely, compression stockings are beneficial for the ankles, particularly for those dealing with swelling or edema. These specialized socks apply graduated pressure that aids blood circulation,...
Can you wear compression stockings with edema?
Yes, compression stockings are often recommended for managing edema. They are designed to apply pressure to the legs, which helps to improve circulation and reduce swelling. However, it's essen...
Everyday mid-calf socks
Are there compression ankle socks?
Yes, there are compression ankle socks available that combine style and functionality. These socks use advanced compression technology to enhance blood circulation and reduce fatigue, making them i...
Can you get shorter compression socks?
Yes, you can find shorter compression socks designed to provide support while being less restrictive. Everyday ankle socks can be an excellent choice for those seeking comfort alongside compression...
Can you wear ankle compression all day?
Yes, you can wear ankle compression throughout the day, especially if you are active or on your feet for extended periods. Ankle compression socks are designed to enhance blood circulation, reduce ...
Everyday socks
Are compression socks okay to wear every day?
Yes, compression socks can be worn daily, and many people find them beneficial for improving circulation, reducing swelling, and enhancing overall comfort. They are especially useful for those who ...
Can you wear support socks all day?
Yes, you can wear support socks all day. They are designed for extended wear, providing comfort and enhancing blood circulation. Whether you're at work, working out, or simply relaxing, these s...
Should I wear compression socks if I walk all day?
Yes, wearing compression socks while walking all day can significantly benefit you. These socks are designed to enhance blood circulation, reduce fatigue, and prevent swelling. By providing graduat...
Hiking socks
Are compression stockings good for walking women?
Compression stockings can be beneficial for women who enjoy walking. They stimulate blood circulation, which can enhance comfort and endurance on longer walks. With features like graduated compress...
Do compression socks help with pain when walking?
Yes, compression socks can significantly help to alleviate pain while walking. They work by stimulating blood circulation, which is essential for reducing fatigue and preventing cramps during hikin...
Do you need to wear compression stockings while walking?
Wearing compression stockings while walking is not mandatory, but it can provide significant benefits. They help stimulate blood circulation, which is crucial for maintaining energy levels and avoi...
Knee-high socks
Are knee-highs compression stockings?
Knee-highs can be compression stockings, but not all knee-highs offer compression benefits. Compression stockings are specifically designed to provide graduated compression, which enhances blood ci...
Can knee-high socks be used as compression socks?
Knee-high socks can offer some level of compression, but they might not provide the same specialized support as true compression socks. Compression socks are designed with graduated compression tec...
Can you wear compression knee socks at night?
Yes, wearing compression knee socks at night can be beneficial for various reasons. They help with blood circulation and can reduce swelling, making them suitable for recovery post-activity or for ...
Medical socks
Are medical compression stockings better than regular compression stockings?
Medical compression stockings are designed with specific graduated compression levels to support medical conditions like chronic venous insufficiency or deep vein thrombosis. They are typically rec...
Do medical compression stockings work?
Yes, medical compression stockings are designed to promote better blood circulation in the legs, which can help reduce fatigue and prevent injuries. They use graduated compression technology to app...
How long should you wear medical compression socks?
Wearing medical compression socks typically depends on individual needs and recommendations from a healthcare provider. Generally, they can be worn throughout the day, especially during activities ...
Pantyhoses
POTS socks
Can I sleep in compression socks for POTS?
Wearing compression socks while sleeping can benefit individuals with POTS. These socks support blood circulation and can help alleviate symptoms during rest. They provide gentle pressure, which ma...
Do compression socks actually help with POTS?
Yes, compression socks can be beneficial for individuals with Postural Orthostatic Tachycardia Syndrome (POTS). They work by promoting better blood circulation, which is crucial for managing the sy...
How long should I wear compression socks with POTS?
Wearing compression socks with POTS can significantly improve your symptoms. It's generally recommended to wear them during the day, especially when you're active, to maintain optimal blood...
Pregnancy socks
Are compression socks safe during pregnancy?
Compression socks can be beneficial during pregnancy as they help improve circulation and reduce swelling in the legs. They provide graduated compression, which means they are tighter at the ankle ...
At what point in pregnancy should you start wearing compression socks?
Using compression socks during pregnancy can help improve blood circulation and reduce swelling. It’s generally recommended to start wearing them in the second trimester, around weeks 20 to 24, esp...
Can a pregnant woman wear compression stockings?
Yes, a pregnant woman can wear compression stockings. These specialized socks can be beneficial, as they help improve blood circulation and reduce swelling, which can be common during pregnancy. Ho...
Recovery socks
Are compression socks effective for calf injuries?
Yes, compression socks can be effective for calf injuries. They incorporate graduated compression technology that boosts blood circulation, which is essential for recovery. Enhanced blood flow not ...
Are compression socks useful for recovery?
Yes, compression socks are beneficial for recovery by enhancing blood circulation, which can reduce muscle soreness and speed up recovery after physical activities. They promote improved oxygen del...
Are compression stockings good for calf injuries?
Yes, compression stockings can be beneficial for calf injuries. They provide graduated compression that enhances blood circulation, which is crucial for facilitating muscle recovery and reducing sw...
Restless legs socks
Can I wear compression stockings in bed with RLS?
Wearing compression stockings in bed may provide comfort and help alleviate symptoms of Restless Legs Syndrome (RLS). These garments enhance blood circulation, which can reduce discomfort and promo...
Can you wear compression socks at night for restless leg syndrome?
Yes, you can wear compression socks at night if you have restless leg syndrome. Many find that these specialized socks help improve circulation and reduce discomfort associated with restless legs. ...
Running socks
Do running socks really make a difference?
Absolutely, specialized running socks can enhance your performance significantly. With features like compression technology, they boost blood circulation and help prevent cramps. This leads to redu...
Do you need to wear compression socks during a marathon?
Wearing compression socks during a marathon can provide benefits, but it's not a strict requirement. These socks enhance blood circulation, which helps prevent cramps and promotes muscle recove...
How useful are running socks?
Running socks are designed to enhance performance and comfort. They often feature advanced technologies like compression and specially engineered materials that boost blood circulation, reduce fati...
Skiing socks
What are the best ski socks?
When looking for ski socks, opt for those that combine comfort, warmth, and moisture-wicking capabilities. Look for features such as graduated compression, seamless construction, and high-performan...
What are the warmest socks for skiing?
When choosing the ideal socks for skiing, look for options that combine warmth, moisture-wicking properties, and cushioning. Merino wool is a top material choice, offering excellent insulation whil...
Swollen feet socks
Do compression socks prevent feet from swelling?
Yes, compression socks are designed to enhance circulation and can effectively prevent feet from swelling. By applying graduated pressure, these socks support the veins, reduce fluid retention, and...
Do compression socks work for swollen feet?
Yes, compression socks can be effective for reducing swelling in your feet. They are designed to promote healthy blood circulation, which helps alleviate discomfort associated with swelling. By app...
Do compression stockings help against swollen calves?
Yes, compression stockings are designed to improve blood circulation, which can help reduce swelling in the calves. Graduated compression technology works by applying varying pressure to the legs, ...
Thigh-high stockings
Are thigh-high compression stockings effective?
Yes, thigh-high compression stockings are effective for promoting blood circulation and reducing fatigue. They utilize graduated compression technology, which aids in stimulating blood flow, preven...
Do compression stockings help with thigh pain?
Yes, compression stockings, especially thigh-high styles, can effectively alleviate thigh pain. They utilize graduated compression technology to enhance blood circulation, which benefits muscle per...
How to keep compression stockings up on the thigh?
To keep thigh-high stockings in place, consider several effective solutions. Firstly, ensure you are choosing the right size for optimal fit; a snug fit will provide the best support. Look for stoc...
Thrombosis socks
Are compression socks recommended for DVT?
Yes, compression socks are indeed recommended for managing Deep Vein Thrombosis (DVT). They enhance blood circulation and help prevent blood clots. By applying graduated compression, these socks pr...
Are compression stockings and thrombosis stockings the same?
Compression stockings and thrombosis stockings serve similar purposes but are not exactly the same. Compression stockings are designed to improve blood flow and reduce discomfort, often used by ath...
Are compression stockings effective in preventing DVT?
Yes, compression stockings are recognized as effective in reducing the risk of Deep Vein Thrombosis (DVT). They work by promoting blood circulation and preventing blood from pooling in the veins, w...
Tights & Leggings
Are compression leggings good for lymphedema?
Yes, compression leggings are beneficial for managing lymphedema. They apply gentle pressure to the legs, promoting better blood circulation and helping to reduce swelling. This targeted compressio...
Are compression leggings suitable during pregnancy?
Compression leggings can be beneficial during pregnancy, as they help to improve blood circulation and reduce swelling in the legs, which is common among expectant mothers. Their snug fit offers su...
Are compression tights safe for pregnancy?
Compression tights can be beneficial during pregnancy as they help improve circulation, reduce swelling, and alleviate leg discomfort. However, it is crucial to choose the right level of compressio...
Travel & flying socks
Are compression stockings suitable for flights?
Yes, compression stockings are highly beneficial for long flights. They promote better blood circulation in the legs, reducing the risk of swelling and deep vein thrombosis. While sitting for exten...
Are compression stockings suitable on an airplane?
Yes, compression stockings are highly suitable for use on airplanes. They help promote blood circulation, which can reduce the risk of swelling and deep vein thrombosis during long flights. By appl...
Can I wear STOX while flying?
Absolutely, you can wear STOX while flying! Our energy socks are designed to enhance blood circulation and provide comfort during travel. With features such as graduated compression and innovative ...
Varicose veins socks
Are anti-varicose stockings effective?
Yes, anti-varicose socks are effective in providing support and enhancing blood circulation, which is crucial for individuals with varicose veins. The graduated compression technology utilized in t...
Are compression leggings good for the veins?
Yes, compression leggings are beneficial for your veins, especially for those dealing with varicose veins. They utilize graduated compression technology to enhance blood circulation, thereby reduci...
Are compression socks better than sleeves for varicose veins?
Compression socks are often considered more effective than sleeves for managing varicose veins. They provide graduated compression throughout the entire length of the leg, which improves blood circ...