Returns

HOW TO MAKE A RETURN

Returning your order is easy via our "Return form". Log in with your order number and the postal code used for your purchase, and download your return label (digital or printable).

Pack your items securely (ideally in the original box), add the packing slip or order confirmation, and drop off your parcel at a parcel point.

We recommend choosing a shipping method with tracking and/or insurance. Returns can be made within 30 days of the shipping date. Return shipping is at your own expense and will be paid during the process.

RETURN COSTS

Country Return costs Courier service
Austria €3.95 DPD
Belgium €6.95 Bpost / PostNL / DPD
Denmark 55 DKK DPD
Finland €6.95 DPD
France €6.95 Bpost / DPD
Germany €3.95 DHL / DPD
Italy €6.95 DHL
Luxembourg €6.95 DPD
Netherlands €6.95 DHL / PostNL / DPD
Poland 30 DPD
Spain €6.95
DPD
Sweden 80 SEK DPD
Switzerland 10.61 CHF or self post DPD / Self post
United Kingdom Free Royal Mail
United States Self post Self post
Other Euro Zone 2 Varies per country Varies per country
Other Euro Zone 3 Varies per country
Varies per country
Other Euro Zone 4  Varies per country Varies per country
Other Varies per country Varies per country