How can I return an order from Switzerland?

For customers in Switzerland, there are two return options. You can register your return through our returns portal and send it back with DPD. If you do not have a DPD location nearby, you can arrange the return yourself through your local post office. Please make sure to inform them that it is a return shipment, so no import or customs clearance charges are applied. You can send the package to:

STOX Energy Socks / Active Ants
Hoeschstraße 950
46284 Dorsten
Germany

Please also make sure to include your name and order number inside the package so that our warehouse colleagues can process your return quickly and arrange the refund.